26official sources checked for this route
37public review signals categorized
2026-08-09latest source date in this view
Labeledpaid hands-on status and affiliate disclosure

Account and data deletion

Account deletion is not always the same as data deletion.

Before you subscribe or upload private details to an AI companion app, separate four actions: cancel billing, delete the app, close the account, and request deletion of stored data.

Some links may be affiliate links. Scores do not depend on commission rate.

Quick check

Cancel billing, delete the app, close the account, and delete data separately.

Those four actions can look similar in reviews, but they can be handled by different systems. Check them before uploading photos, private details, or long-term memory.

BillingCancel through the route that charges you.
App deletionRemoving the app from a device is not a billing or data request.
Account deletionClosing the profile may not erase every retained record.
Data deletionCheck retention, support, legal, safety, and payment-record exceptions.

60-second verdict

  • Do firstIdentify the billing route before closing the account.
  • Do secondFind account and data deletion steps before uploading sensitive information.
  • Do not assumeDeleting the app, account, subscription, and stored data are one action.
  • Testing statusBased on linked official pricing, help, terms, and privacy pages, plus public signals. Paid hands-on test: not completed yet.

Plain rule

If the policy does not clearly explain deletion, treat the app as a manual check before sharing photos, private history, or long-term companion memory.

Subscription cancellationStops future billing through the billing platform. It may not delete account data or chat history.
Account deletionTargets the account or profile. It may not automatically cancel every subscription route unless the official wording says so.
Data deletionTargets stored personal data, chat history, photos, media, memories, or logs. Some records may be retained for legal, payment, safety, or support reasons.
App deletionRemoves the local app from your device. Treat it as separate from billing, account closure, and data deletion.

App notes

Current account and data deletion notes by app.

Use these as starting points, then verify the current official policy before paying.

Candy AI

Candy AI deletion path

Account/data: Official privacy notice says users may request deletion of personal data; account data is generally retained for a period after account closure unless deletion is requested, while financial/transactional data may be retained longer for legal obligations.

Privacy note: Official privacy notice lists account, content, payment, token-balance, moderation, and retention categories. Review it before uploading sensitive images or personal details.

Last checked: 2026-07-15 official subscriptions page rechecked; paid hands-on test: not completed yet

Read app notes

Nomi

Nomi deletion path

Account/data: Official privacy policy says account deletion through Account Settings deletes personal information within about 28 days after confirmation, subject to applicable limits and archived communications.

Privacy note: Memory-first use can involve sensitive context. Review the terms and privacy policy before entering private details or media.

Last checked: 2026-07-15 homepage and US App Store pricing rechecked; policy sources checked through 2026-06-30; paid hands-on test: not completed yet

Read app notes

Kindroid

Kindroid deletion path

Account/data: Official legal/privacy page was checked for privacy-rights and disclosure categories. The exact in-app account deletion or data request route still needs product or support-path confirmation before stronger claims are used.

Privacy note: Official legal/privacy page describes personal data categories, service providers, analytics providers, privacy rights, and account termination language. Review the current legal page and in-app settings before sharing sensitive details.

Last checked: 2026-07-15 official subscriptions pricing refreshed; legal/privacy source checked 2026-07-03; paid hands-on test: not completed yet

Read app notes

Replika

Replika deletion path

Account/data: Official privacy policy says users can delete their account in account settings and request deletion of personal data, including sensitive information handling described in the policy.

Privacy note: Official privacy policy says users are strongly encouraged not to share special categories of sensitive personal data and describes deletion request rights and provider deletion instructions.

Last checked: 2026-07-03 official help, terms, and privacy sources checked; paid hands-on test: not completed yet

Read app notes

HeyGF

HeyGF deletion path

Account/data: Official privacy policy says users may request access, correction, or deletion of personal data through the stated contact route, subject to applicable limits.

Privacy note: Official privacy policy lists account, payment, messages, AI responses, images/media, preferences, device, usage, and log data. Review training, retention, and opt-out/account-setting language before uploading photos or private details.

Last checked: 2026-07-15 official homepage and About pricing refreshed; terms/privacy checked 2026-07-01; paid hands-on test: not completed yet

Read app notes

Checklist

10 checks before you trust account deletion.

Official source mix

Privacy and deletion references used for this page.

Candy AI legal information

Official legal page. Checked 2026-06-29. Public legal page found. Refund, cancellation, and deletion details still need closer help-center or checkout review.

Open source
Nomi Privacy Policy

Official privacy policy. Checked 2026-06-30. Current homepage links Privacy Policy at /privacy-policy/. Official privacy policy says account deletion through Account Settings deletes personal information within about 28 days after confirmation, subject to limits.

Open source
Candy AI official privacy/deletion page

Official privacy/deletion page. Checked 2026-06-30. Official privacy notice describes account/content/payment data, retention periods, deletion requests, and longer retention for financial/transactional data where legally required.

Open source
Replika official privacy/deletion page

Official privacy/deletion page. Checked 2026-06-30. Official privacy policy describes account deletion in account settings, deletion requests, sensitive-information cautions, and provider deletion instructions.

Open source
HeyGF official privacy/deletion page

Official privacy/deletion page. Checked 2026-07-01. Official privacy page describes collection of account/profile/payment information, messages, AI responses, images/media, preferences, device/log/usage data, conversation data use for model improvement, user controls, retention, sharing, and deletion request rights.

Open source
HeyGF official terms page

Official terms page. Checked 2026-07-01. Official terms page describes auto-renewing subscriptions, account-settings cancellation, access until the billing period ends, no credits for partial subscription periods, one-time coin/custom-media purchase limits, and discretionary exceptional refunds.

Open source
Apple subscription cancellation help

Apple support. Checked 2026-07-02. Apple support documents cancellation through Apple Account subscription settings and says to check the receipt or billing company if a subscription cannot be found. Use as platform-route context, not app-specific outcome proof.

Open source
GirlfriendGPT official refund and recurring-transaction policies

Official refund and cancellation terms. Checked 2026-07-15. Official terms say paid subscriptions are generally not refunded, with limited provider-error or technical-issue exceptions and case-by-case review. Recurring billing can be stopped through the account manage-subscription page; the terms also describe CCBill cancellation and say cancellation stops future rebilling without refunding unused current-cycle time.

Open source
GirlfriendGPT official privacy notice

Official privacy/deletion page. Checked 2026-07-15. Official privacy wording covers account information, discussions with AI companions, usage, browser, location, cookies, communications, moderation, service providers, erasure rights, and consent withdrawal. It also says personal information is usually retained for six years after account closure and that some erasure requests can be limited for legal reasons.

Open source
Character.AI c.ai+ subscription management help

Official subscription help. Checked 2026-07-03. Official help says web subscriptions are managed through Settings / Account / Manage / Customer Portal and app subscriptions follow Apple or Google Play support routes.

Open source
Character.AI Charms FAQ

Official virtual currency help. Checked 2026-07-03. Official FAQ describes Charms as account-tied virtual currency for special features, not transferable or redeemable for real-world money.

Open source
Character.AI Privacy Policy help article

Official privacy help. Checked 2026-07-03. Official help summarizes data collection, service-provider sharing, regional rights, access/correction/deletion rights, model improvement, support, security, and legal-use purposes.

Open source

Next routes

Do not stop at deletion wording.

Browse this cluster

Keep the check connected.

A single page rarely covers the whole decision. Move through the related guide, tool, comparison, and signal routes before opening checkout.

Next checks

Do not stop at one page.

The real risk usually sits across price, tokens, cancellation, refund wording, privacy, and public signals. Use the next check that matches what still feels uncertain.

PhotoCancelPrivacyCheck