Cancel before you delete

Does deleting an AI app cancel the subscription? Usually no.

Deleting the app usually removes it from your device without stopping the billing route. Cancel through Apple, Google Play, or the app's web account first. Save the confirmation, then handle the refund request, account closure, and data deletion as separate steps.

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Quick check

Uninstalling is not the same as canceling.

Treat app deletion, subscription cancellation, refund requests, account closure, and data deletion as five separate actions until the current official wording proves otherwise.

Device actionDeleting the app removes it from the device, not necessarily from billing.
Billing actionSubscription cancellation usually happens through the platform that charges you.
Privacy actionAccount or data deletion is a separate privacy step.
Next actionFind the billing route, cancel there, save proof, then handle account/data deletion.

60-second verdict

  • Main ruleCancel through the billing route before you delete the app.
  • Do not mix upApp deletion, subscription cancellation, refund request, account closure, and data deletion.
  • Best proofReceipt, billing account, renewal date, and cancellation confirmation.
  • Testing statusBased on linked official pricing, help, terms, and privacy pages, plus public signals. Paid hands-on test: not completed yet.

Why this matters

AI companion apps can be emotional subscriptions. If you decide to stop, you do not want to discover later that uninstalling the app only removed the icon while the billing route kept renewing.

App deletionRemoves the app from your deviceThis usually does not prove that billing, renewal, account data, or cloud-stored content has stopped.
Subscription cancellationStops future renewal through the billing routeThe route depends on where you subscribed: app website, Apple, Google Play, PayPal, card checkout, or another processor.
Refund requestAsks for money back on a past chargeRefund eligibility can depend on platform, timing, product type, token or media use, country, and the app's terms.
Account or data deletionTargets account/profile/content dataThis is a privacy control, not a billing control. Treat it as a separate step unless the current official wording says otherwise.

The safe order

Cancel billing first. Then handle the account and data.

The exact UI can change by app and platform, but the order is stable: identify the billing route, cancel renewal, save proof, then decide what to do with the app, account, and data.

1. Find the billing route first

Open your receipt or checkout email. Identify whether the charge came from Apple, Google Play, the app website, PayPal, a card processor, or another billing provider.

2. Cancel through the route that bills you

If Apple or Google Play bills you, use that platform's subscription screen. If the app bills you directly, use the app account, web dashboard, or support route.

3. Save proof of cancellation

Keep the receipt, account email, renewal date, cancellation screen, confirmation email, and support ticket. Those details matter if another charge appears.

4. Only then consider app deletion

After cancellation is confirmed, decide whether you also want to remove the app from your device, close the account, or request data deletion.

5. Treat refund as a separate request

A cancellation can stop the next renewal without reversing a past charge. If you want a refund, use the platform or app refund route and read the current policy.

Platform routes

Apple, Google Play, and web billing are different paths.

Apple and Google Play are useful reference routes because many AI companion subscriptions run through app stores. If the charge came from a web checkout instead, check the app's own account and support route.

Apple refund request help

Apple support says some purchases may be eligible for refund through reportaproblem.apple.com and eligibility can vary by country or region. Use as platform-route context, not app-specific outcome proof.

Checked: 2026-07-01

Open source
Apple subscription cancellation help

Apple support documents cancellation through Apple Account subscription settings and says to check the receipt or billing company if a subscription cannot be found. Use as platform-route context, not app-specific outcome proof.

Checked: 2026-07-02

Open source
Google Play subscription cancellation help

Google Play help says uninstalling an app does not cancel a subscription and that cancellation keeps access until the end of the paid period. Use as platform-route context, not app-specific refund proof.

Checked: 2026-07-01

Open source
Google Play refund request help

Google Play support says refund decisions depend on policy, same-transaction repeat requests do not speed review, app developers may need to handle purchase issues, and developer support is suggested after more than 48 hours for some refund requests.

Checked: 2026-07-02

Open source

App notes

Current cancellation, refund, and data-deletion notes.

These are comparison notes, not guarantees. Use them to know what to open before paying or before trying to leave.

Candy AI

Cancellation: Official terms and help center say subscription details are under My Profile / Settings and cancellation is through Settings / Unsubscribe. Access remains active until the end of the current billing period.

Refund: Official terms describe a 24-hour refund request window for subscription/non-token purchases, denial if more than 20 tokens were used, separate token-purchase limits, card-purchase limits, and EU/UK withdrawal rules. Verify the exact current terms before relying on a refund.

Account/data: Official privacy notice says users may request deletion of personal data; account data is generally retained for a period after account closure unless deletion is requested, while financial/transactional data may be retained longer for legal obligations.

Last checked: 2026-07-15 official subscriptions page rechecked; paid hands-on test: not completed yet

Read Candy AI notes
Nomi

Cancellation: Official cancellation policy says users must cancel through the platform where they purchased: web, Google Play, or Apple App Store. Deleting the app does not cancel the subscription.

Refund: Official refund policy says payments are generally nonrefundable for buyer remorse, lack of usage, dissatisfaction, partial months, downgrades, or unused time, with possible discretionary exceptions.

Account/data: Official privacy policy says account deletion through Account Settings deletes personal information within about 28 days after confirmation, subject to applicable limits and archived communications.

Last checked: 2026-07-15 homepage and US App Store pricing rechecked; policy sources checked through 2026-06-30; paid hands-on test: not completed yet

Read Nomi notes
Kindroid

Cancellation: Official subscriptions help page says web subscriptions can be updated or canceled from Billing in settings; iOS and Android subscriptions are managed through the relevant app-store settings.

Refund: Official subscriptions help page says refunds are considered case by case, generally not offered, and sales are final, while Kindroid reserves discretion to issue refunds.

Account/data: Official legal/privacy page was checked for privacy-rights and disclosure categories. The exact in-app account deletion or data request route still needs product or support-path confirmation before stronger claims are used.

Last checked: 2026-07-15 official subscriptions pricing refreshed; legal/privacy source checked 2026-07-03; paid hands-on test: not completed yet

Read Kindroid notes
Replika

Cancellation: Official help says subscriptions renew automatically unless canceled in advance and must be canceled through the same platform used to subscribe, including in-app/web, Google Play, or Apple App Store routes.

Refund: Official refund help says Replika digital subscription purchases are generally final once payment is completed; Apple App Store and Google Play purchases are handled by those platforms.

Account/data: Official privacy policy says users can delete their account in account settings and request deletion of personal data, including sensitive information handling described in the policy.

Last checked: 2026-07-03 official help, terms, and privacy sources checked; paid hands-on test: not completed yet

Read Replika notes
HeyGF

Cancellation: Official terms say subscriptions auto-renew until canceled and can be canceled through account settings, with access continuing until the current billing period ends.

Refund: Official terms say partial subscription periods and one-time purchases such as coin packs or custom media are generally not credited or refunded, with exceptional cases handled at provider discretion.

Account/data: Official privacy policy says users may request access, correction, or deletion of personal data through the stated contact route, subject to applicable limits.

Last checked: 2026-07-15 official homepage and About pricing refreshed; terms/privacy checked 2026-07-01; paid hands-on test: not completed yet

Read HeyGF notes
GirlfriendGPT

Cancellation: Official terms say recurring billing can be stopped from the account manage-subscription page before the next billing cycle. They also describe CCBill cancellation; cancellation stops future rebilling but does not refund the unused part of the current cycle.

Refund: Official terms say paid subscriptions are generally not refunded. Limited exceptions may be considered for provider error or technical issues; CCBill purchases follow that processor's route, while other requests go to GirlfriendGPT support and are reviewed case by case.

Account/data: Official privacy wording provides access, restriction, consent-withdrawal, and erasure rights, but also says personal information is usually retained for six years after account closure and that erasure requests may be limited for legal reasons.

Last checked: 2026-07-15 official GirlfriendGPT terms, privacy, homepage identity, and public CrakRevenue offer checked; paid hands-on test not completed

Read GirlfriendGPT notes
Nectar AI

Cancellation: Official terms say subscriptions may recur and can be canceled through profile settings or by contacting support/Discord, with access generally continuing until the end of the paid period. Verify the current account route before relying on it.

Refund: Official terms say paid subscription fees are non-refundable except as required by law or case-by-case exceptions. Verify the current terms and checkout before paying.

Account/data: Official terms say account deletion is available by following app or site instructions. The exact current in-app deletion flow still needs product-side verification.

Last checked: 2026-07-10 official sources and Everflow tracking link checked; paid hands-on test: not completed yet

Read Nectar AI notes
Kupid AI

Cancellation: Official terms say subscription rebilling cancellation requests go through support email. Verify the current account and checkout route before relying on cancellation.

Refund: Official terms say digital product sales are final and non-refundable once provided, and say subscriptions accessed or used after purchase are not refunded, returned, or canceled. Verify current terms before paying.

Account/data: Official privacy policy says personal information may usually be retained for six years after account closure, subject to requirements. Exact in-app account deletion and content deletion steps still need product-side verification.

Last checked: 2026-07-14 official sources and partner screenshots checked; paid hands-on test: not completed yet

Read Kupid AI notes
OurDream AI

Cancellation: Official help says subscription cancellation is available through profile/account cancellation steps, with access typically retained until the billing period ends. Verify the current route before paying.

Refund: Official help describes refund eligibility limits, product-use limits, no automatic refunds for cancellation, and different refund handling for card and crypto payments. Verify current terms before relying on a refund.

Account/data: Official help says account deletion is permanent, removes characters, generations, chat history, unused coins, and access, and can take 24-48 hours to process; active subscriptions are described as automatically canceled during deletion.

Last checked: 2026-07-11 official product sources checked; 2026-07-29 authenticated Everflow offer structure rechecked; paid hands-on test: not completed yet

Read OurDream AI notes
RedChat

Cancellation: Official policy says cancellation stops future renewals and access continues until the end of the current billing period. On the Free review account, Settings and Payment History did not show a paid-subscription manage/cancel control, so the exact paid-user cancellation click path still needs RedChat or paid-account confirmation.

Refund: Official Subscription & Refund Policy says RP is non-refundable and non-transferable, and RedChat does not refund unused time, mid-cycle cancellation, downgrades, disliked content, or moderation actions except where law or policy requires.

Account/data: Signed-in account UI showed Profile / user menu > Settings > Account > Delete Account on 2026-07-14. The destructive step was not opened. Whether that final flow deletes chats/generated content or requires a separate privacy/support request still needs RedChat confirmation.

Last checked: 2026-07-14 official app routes, signed-in pricing, profile/settings, payment history, referral route, GitBook 33-page index, linked Channel.io help pages, and partner email checked; paid hands-on test: not completed yet

Read RedChat notes
OhChat

Cancellation: Official terms say a subscription can be canceled to stop future renewal, while access and charges for the current billing period are not automatically reversed. Verify the current account or support route before relying on cancellation.

Refund: Official terms say subscriptions are generally not refunded for the current period after cancellation, and PPV content, media bundles, premium interactions, and enhanced AI content are final and non-refundable except where law requires otherwise.

Account/data: Official privacy wording provides a deletion-request contact route and says privacy requests are generally answered within 30 days. The exact current self-service account deletion path and the scope of chat, upload, generated-media, and transaction deletion still need verification.

Last checked: 2026-07-16 official homepage, terms, privacy, cookie, 2257, and approved CrakRevenue offer checked; paid hands-on test: not completed yet

Read OhChat notes
DreamGF

Cancellation: Official membership policy says users can cancel at any time and membership remains active through the current billing cycle. The exact current account click path was not tested.

Refund: Official refund policy says subscription fees and transactions are generally non-refundable unless required by consumer law. Membership policy also says listed usage, including generated photos, sent messages, AI girlfriends, or consumed credits, can remove refund eligibility.

Account/data: Official privacy policy describes erasure rights and contact-based requests. Membership policy says users can delete the account to avoid a possible maintenance charge. The self-service click path and exact scope for chats, characters, images, voice data, and transaction records were not tested.

Last checked: 2026-07-18 official product and policy pages plus authenticated Traceo Plans campaign checked; paid hands-on test: not completed yet

Read DreamGF notes

Final checklist

10 checks before deleting the app.

Source mix

Official pages used for this guide.

Source links are provided for auditability. Checkout screens, support pages, and regional rules can change, so verify the current page before paying or canceling.

Apple refund request help

Apple support. Checked 2026-07-01. Apple support says some purchases may be eligible for refund through reportaproblem.apple.com and eligibility can vary by country or region. Use as platform-route context, not app-specific outcome proof.

Open source
Apple subscription cancellation help

Apple support. Checked 2026-07-02. Apple support documents cancellation through Apple Account subscription settings and says to check the receipt or billing company if a subscription cannot be found. Use as platform-route context, not app-specific outcome proof.

Open source
Google Play subscription cancellation help

Google Play support. Checked 2026-07-01. Google Play help says uninstalling an app does not cancel a subscription and that cancellation keeps access until the end of the paid period. Use as platform-route context, not app-specific refund proof.

Open source
Google Play refund request help

Google Play support. Checked 2026-07-02. Google Play support says refund decisions depend on policy, same-transaction repeat requests do not speed review, app developers may need to handle purchase issues, and developer support is suggested after more than 48 hours for some refund requests.

Open source
Candy AI homepage

Official homepage. Checked 2026-06-29. Plan structure, tokens, media features, top-up mentions, trial wording, and billing-descriptor FAQ were visible. Use the newer subscriptions page reference for numeric plan prices.

Open source
Candy AI legal information

Official legal page. Checked 2026-06-29. Public legal page found. Refund, cancellation, and deletion details still need closer help-center or checkout review.

Open source
Nomi homepage

Official homepage. Checked 2026-07-15. Official homepage says it is free to start chatting with no credit card required. Numeric US App Store pricing was checked separately; web checkout still needs final verification.

Open source
Nomi Terms

Official terms. Checked 2026-06-30. Current homepage links Terms of Service at /terms-of-service/. Official terms mention free access, fee-based upgrades, subscription periods, auto-renewal, and virtual-credit add-ons.

Open source
Nomi Cancellation Policy

Official cancellation policy. Checked 2026-06-29. Cancellation routes by web, Google Play, and Apple App Store were visible.

Open source
Nomi Refund Policy

Official refund policy. Checked 2026-06-29. Restrictive refund language was visible. Keep simplified claims cautious.

Open source
Nomi Privacy Policy

Official privacy policy. Checked 2026-06-30. Current homepage links Privacy Policy at /privacy-policy/. Official privacy policy says account deletion through Account Settings deletes personal information within about 28 days after confirmation, subject to limits.

Open source
Candy AI official cancellation/help page

Official cancellation/help page. Checked 2026-06-30. Official help page documents My Profile / Settings / Unsubscribe cancellation flow. Access remains active until current billing period according to related terms.

Open source
Candy AI official refund/terms page

Official refund/terms page. Checked 2026-06-30. Official terms describe monthly tokens disclosed at checkout, auto-renewal, Settings / Unsubscribe cancellation, and refund limits including 24-hour request windows and token-use restrictions.

Open source
Candy AI official privacy/deletion page

Official privacy/deletion page. Checked 2026-06-30. Official privacy notice describes account/content/payment data, retention periods, deletion requests, and longer retention for financial/transactional data where legally required.

Open source

FAQ

Questions to answer before you leave.

Does deleting an AI companion app cancel the subscription?

Do not assume it does. Google Play explicitly warns that uninstalling an app does not cancel a subscription, and Apple documents cancellation through subscription settings or the billing company. Treat app deletion and subscription cancellation as separate tasks.

If I delete my account, will billing stop?

Do not rely on that unless the current official policy says so for your exact billing route. Account deletion, subscription cancellation, and data deletion are separate controls in many subscription products.

Can I get a refund after I cancel?

Maybe, but do not treat it as automatic. Apple and Google both route refund requests through separate support flows, and app policies can add extra limits around timing, digital goods, tokens, or media use.

Should I subscribe through the app store or the website?

There is no universal answer. App-store billing can make subscriptions easier to find in one place, while web checkout may have different pricing or terms. The important step is knowing which route bills you before paying.

Is this legal advice?

No. This is a practical pre-pay checklist. Check the current official terms, platform support pages, and your account screen before making a payment decision.

Next step

Use this with the full pre-pay cost check.

Cancellation clarity is one part of the real-cost check. Pair it with token pressure, refunds, privacy, and the app's current checkout before subscribing.

Search intent

Before uninstalling, cancel billing first.

People usually reach this page after realizing deletion is not the same as stopping charges. Use the cancellation and refund checks before taking action.

Browse this cluster

Keep the check connected.

A single page rarely covers the whole decision. Move through the related guide, tool, comparison, and signal routes before opening checkout.

Next checks

Do not stop at one page.

The real risk usually sits across price, tokens, cancellation, refund wording, privacy, and public signals. Use the next check that matches what still feels uncertain.

CancelRefundSignalsNomi